Política de privacidad

Privacy Policy

Last updated: August 17, 2025

This Privacy Policy describes how Nomovadreams ("Nomovadreams," "we," "us," or "our") collects, uses, and discloses your personal information when you visit https://nomovadreams.com (the "Site"), purchase our products, use our services, or otherwise communicate with us (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" mean any user of the Services, including customers, website visitors, and other individuals whose personal information we collect.

Please read this Privacy Policy carefully. By using or accessing the Services, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Personal Information

The personal information we collect and how we use it depend on how you interact with us. We may use personal information to provide the Services, communicate with you, process transactions, comply with legal obligations, enforce our terms and policies, prevent fraud, and protect the Services and the rights of Nomovadreams, our users, and others.

Personal Information We Collect

"Personal information" means information that identifies, relates to, describes, or can reasonably be associated or linked with you. Depending on how you use the Services, we may collect the following categories of information.

Information You Provide Directly

Contact information, such as your name, postal address, email address, and telephone number.
Order and transaction information, such as products purchased, billing and shipping addresses, payment confirmation, and order history.
Account information, such as your username, password, and security information.
Shopping information, such as products you view, place in your cart, or add to a wishlist.
Customer-support information, including information you provide when contacting us, submitting a return request, or communicating about an order.
Reviews and other content you choose to submit through the Services.
Marketing preferences, including your choices regarding email or text-message communications.

You may choose not to provide certain information, but doing so may prevent you from using some features or completing a transaction.

Information Collected Automatically

We may automatically collect information about your interaction with the Services ("Usage Data") using cookies, pixels, web beacons, software development kits, and similar technologies (collectively, "Cookies"). Usage Data may include:

Device and browser information
IP address and general location information
Network-connection information
Pages viewed and links clicked
Referring URLs
Dates and times of visits
Information about how you interact with the Site, advertisements, and communications

Information Obtained from Third Parties

We may receive personal information from third parties, including:

Providers that support our Site and Services, such as Shopify
Payment processors that collect and process payment and billing information
Fulfillment, shipping, delivery, and returns partners
Customer-support, analytics, fraud-prevention, advertising, and marketing providers
Social-media platforms or account-integration providers when you choose to interact with those services

Information obtained from third parties will be handled in accordance with this Privacy Policy. Third parties may also process information under their own privacy notices.

How We Use Personal Information

We may use personal information for the following purposes:

Providing products and Services. To process payments, fulfill and deliver orders, manage accounts, send transaction notifications, process returns and exchanges, and enable product reviews.
Customer service and communications. To respond to questions, provide support, communicate about orders, and maintain our relationship with you.
Marketing and advertising. To send promotional communications, subject to your choices and applicable law, and to personalize content and advertising on our Site and other websites.
Analytics and improvement. To understand how customers use the Services, improve functionality, and develop products and services.
Security and fraud prevention. To authenticate users; detect, investigate, and respond to suspected fraud, illegal activity, security incidents, or malicious conduct; and protect our business and customers.
Legal and operational purposes. To comply with applicable laws, respond to lawful requests, enforce our agreements and policies, resolve disputes, and protect our legal rights.

Cookies

We use Cookies to operate and improve the Site, remember your preferences, understand how visitors use the Services, measure performance, and support advertising and marketing activities.

For information about Cookies used in connection with Shopify, visit Shopify's Cookie Policy.

Most browsers accept Cookies automatically. You can change your browser settings to remove or reject Cookies. Blocking Cookies may affect the availability or operation of certain features. Depending on your location, our Site may also provide a cookie-preference tool or recognize legally required opt-out preference signals.

SMS/MMS Marketing

If you enroll in an SMS or MMS marketing program, we use the information you provide to send messages and respond to you. We may share the information needed to operate the program with messaging-platform providers, telecommunications carriers, and other vendors that assist with message delivery.

We do not sell, rent, loan, trade, lease, or otherwise transfer for profit telephone numbers or customer information collected through an SMS/MMS program to third parties.

Message and data rates may apply. You may opt out of marketing messages at any time by following the instructions provided in the message. We may still send non-promotional messages where permitted, such as messages concerning an order or account.

How We Disclose Personal Information

We may disclose personal information for legitimate business purposes, including:

Service providers, such as hosting, IT, payment-processing, fraud-prevention, analytics, customer-support, cloud-storage, fulfillment, shipping, and returns providers
Business and marketing partners, including Shopify and advertising partners, subject to applicable law and your privacy choices
Affiliates within our corporate group, where applicable
Third parties you direct us to or authorize, such as delivery providers or social-media integrations
Parties to a business transaction, such as a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets
Government authorities and other parties when legally necessary, including to comply with law, respond to subpoenas or lawful requests, enforce our terms, prevent fraud, or protect rights and safety

The categories of personal information we may disclose and the corresponding categories of recipients include:

Category of personal information	Categories of recipients
Identifiers and contact information	Service providers, fulfillment and shipping partners, customer-support providers, affiliates, and business partners
Order and commercial information	Payment processors, fulfillment and shipping partners, customer-support providers, analytics providers, and affiliates
Internet or network activity, including Usage Data	Hosting providers, analytics providers, advertising and marketing partners, security providers, and Shopify
Customer-support communications and user-generated content	Customer-support providers, service providers, affiliates, and the public when you choose to post content publicly

We do not use or disclose sensitive personal information to infer characteristics about you. We do not sell telephone numbers or consent information collected through an SMS/MMS marketing program.

Targeted Advertising, Sales, and Sharing

Some privacy laws define "sale," "sharing," or "targeted advertising" broadly enough to include certain advertising or analytics activities, even when no money is exchanged. Depending on the technologies and partners used on our Site, we may process or disclose identifiers, device information, Usage Data, or commercial information for targeted or cross-context behavioral advertising.

Where required by applicable law, you may opt out through the privacy controls provided on the Site or by contacting us using the information below. We will also recognize legally required universal opt-out preference signals where applicable.

User-Generated Content

The Services may allow you to post product reviews or other user-generated content. Content submitted to a public area of the Services may be visible and accessible to anyone.

We do not control how other people use information you make publicly available and cannot guarantee that they will respect your privacy or keep that information secure. Please avoid including sensitive or unnecessary personal information in public content.

Third-Party Websites and Links

The Site may contain links to websites or platforms operated by third parties. If you follow these links, review the third party's privacy and security policies. We are not responsible for the privacy, security, accuracy, or reliability of third-party websites or services. Including a link does not necessarily imply that Nomovadreams endorses the third party or its content.

Children's Privacy

The Services are not intended for children, and we do not knowingly collect personal information from children under the age at which parental consent is required by applicable law. If you are a parent or guardian and believe a child has provided us with personal information, please contact us so that we can review and, where appropriate, delete the information.

We do not knowingly sell or use for targeted advertising the personal information of individuals under 16 years of age.

Security and Retention

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no security measure or method of transmission is completely secure, and we cannot guarantee absolute security. Please do not send sensitive or confidential information through unsecured channels.

We retain personal information for as long as reasonably necessary to provide the Services, maintain accounts and business records, comply with legal obligations, resolve disputes, enforce agreements, and protect our rights. The applicable retention period depends on the type of information and the purpose for which it was collected.

Your Privacy Rights and Choices

Depending on where you live and subject to applicable exceptions, you may have some or all of the following rights:

Access and confirmation: Request confirmation of whether we process your personal information and obtain access to it.
Specific third parties: Where applicable, request a list of specific third parties to which we disclosed personal information.
Correction: Request correction of inaccurate personal information.
Deletion: Request deletion of personal information we maintain about you.
Portability: Request a copy of certain personal information in a portable format.
Opt out: Opt out of the sale of personal information, targeted advertising, or certain profiling, where applicable.
Limit certain uses: Request that we limit certain uses or disclosures of sensitive personal information, where applicable.
Restriction or objection: Request restriction of or object to certain processing activities, where applicable.
Withdraw consent: Withdraw consent when processing is based on consent. Withdrawal does not affect processing performed before consent was withdrawn.
Appeal: Appeal our refusal to act on a privacy-rights request, where applicable.

You may exercise an applicable right by emailing support@nomovadreams.com. We may need to verify your identity before completing a request. You may also designate an authorized agent where permitted by law, subject to verification of the agent's authority and, where necessary, your identity.

We will respond within the period required by applicable law and will not discriminate against you for exercising your privacy rights.

Communication Preferences

You may unsubscribe from promotional emails by using the unsubscribe link included in those emails. Even after you opt out of promotional communications, we may continue sending non-promotional communications concerning your account, orders, transactions, or our ongoing business relationship.

International Users

We may transfer, store, and process personal information outside the country where you live, including in the United States and in countries where our service providers and partners operate.

When required for transfers of personal information outside the European Economic Area, the United Kingdom, or Switzerland, we rely on recognized safeguards, such as adequacy decisions, the European Commission's Standard Contractual Clauses, the United Kingdom's applicable transfer mechanisms, or other legally recognized safeguards.

Complaints

If you have a complaint about how we process personal information, please contact us using the details below. Depending on where you live, you may also have the right to appeal our response or lodge a complaint with your local data-protection or consumer-protection authority.